​

Last Updated: April 2026

At SocialCloudHQ, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it.

By using SocialCloudHQ, you agree to the terms outlined below.

1. What This Covers

This Privacy Policy applies to all users of SocialCloudHQ, including:

• Website visitors

• Platform users

• Clients using our social media and content services

When we say “we,” “our,” or “us,” we are referring to SocialCloudHQ, operated by Fat Bird Marketing.

2. Information We Collect

We collect information to provide and improve our services.

Information You Provide

• Name, email, phone number

• Business details

• Billing and payment information

• Content you upload or request (posts, images, captions, etc.)

Information We Collect Automatically

• IP address and device information

• Browser type and usage behavior

• Pages visited and time spent on the platform

Social Media Data

If you connect your social accounts, we may access and process data from platforms like Instagram, Facebook, LinkedIn, and others to perform services on your behalf.

3. How We Use Your Information

We use your information to:

• Provide and manage SocialCloudHQ services

• Create and publish content

• Communicate with you about your account

• Process payments and manage billing

• Improve our platform and services

• Send updates, offers, or relevant information

We may also use aggregated, non-identifiable data to better understand usage and improve performance.

4. Your Content

Any content you upload or request through SocialCloudHQ remains yours.

By using the platform, you give us permission to:

• Edit, schedule, and publish content

• Store and manage content as needed to deliver services

You are responsible for ensuring you have the rights to all content provided.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you logged in

• Understand how users interact with the platform

• Improve performance and user experience

You can adjust your browser settings to disable cookies, though some features may not function properly.

6. Sharing of Information

We do not sell your personal information.

We may share information only when necessary, including:

• With service providers who help us operate the platform

• With third party platforms you connect (like social media networks)

• When required by law or to protect our business

7. Third Party Platforms

SocialCloudHQ connects with third party platforms like Instagram, Facebook, LinkedIn, and others.

We are not responsible for:

• Their privacy policies

• Changes to their systems

• How they use your data

We recommend reviewing their policies directly.

8. Data Security

We use industry standard security practices to protect your information, including:

• Encrypted data transmission

• Secure hosting environments

• Trusted third party payment processors

That said, no system is 100 percent secure, and use of the platform is at your own risk.

9. Data Storage & Transfers

Your data may be stored and processed in the United States or other locations where our service providers operate.

By using SocialCloudHQ, you consent to this transfer and storage.

10. Your Rights

You may request to:

• Access the information we have about you

• Correct or update your information

• Request deletion of your data

Some information may be retained as required for legal or business purposes.

11. Children’s Privacy

SocialCloudHQ is not intended for use by individuals under the age of 13.

12. Email Preferences

You can unsubscribe from marketing emails at any time using the link in the email.

We may still send important service related communications.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of SocialCloudHQ means you accept those updates.

14. Contact Us

If you have questions about this policy or your data, contact us at:

info@FatBirdMarketing.com

If you want to tighten this even more, I can:

• add stronger legal language around liability and data usage

• align it perfectly with your Terms of Service so they match line by line

• or add a short, friendly “here’s the simple version” section at the top so people actually read it

Right now this version is clean, clear, and very “you,” without losing protection.