SocialCloudHQ Terms of Service

Last Updated: April 2026

These Terms of Service govern your access to and use of SocialCloudHQ, including all related services, tools, and content provided by Fat Bird Marketing.

By accessing or using SocialCloudHQ, you agree to these terms. If you do not agree, you should not use the service.

1. Overview of Services

SocialCloudHQ provides social media management tools, content creation, scheduling, and related marketing services.

Your access and usage are based on the plan you select and any agreed upon scope of work.

We reserve the right to update or improve the platform, features, and services at any time.

2. User Responsibilities

You agree to:

• Provide accurate and complete information

• Maintain the security of your account

• Use the platform in compliance with all applicable laws

• Ensure you have the rights to any content you provide

You are responsible for all activity under your account.

3. Content & Ownership

You retain ownership of all content you provide.

By using SocialCloudHQ, you grant us permission to use, edit, and distribute your content solely for the purpose of delivering services.

We may use anonymized data to improve our services.

4. Payments & Billing

• Services may be billed monthly or annually depending on your plan

• All payments are due in advance of the billing cycle

• Payments are non-refundable once processed

Failure to make payment may result in suspension of services.

5. Subscription & Cancellation

SocialCloudHQ operates on a subscription basis and will automatically renew unless canceled.

You may cancel at any time, however:

30 Day Notice Requirement for SocialCloudHQ + Content Creation

For plans that include content creation services, a minimum of 30 days written notice is required to cancel.

This allows time to complete active work and properly transition your account.

If cancellation notice is not provided at least 30 days before your next billing cycle:

• Services will continue into the next billing period

• Applicable fees will still be charged

• No refunds will be issued for that period

6. Third Party Platforms

SocialCloudHQ integrates with third party platforms such as Instagram, Facebook, LinkedIn, and others.

We are not responsible for:

• Platform outages

• API changes

• Policy changes made by those platforms

If a platform limits or removes access, certain features may no longer be available.

7. Acceptable Use

You may not use SocialCloudHQ to:

• Distribute unlawful, harmful, or misleading content

• Violate intellectual property rights

• Send spam or unsolicited communications

• Attempt to disrupt or reverse engineer the platform

We reserve the right to suspend or terminate accounts that violate these terms.

8. Termination

We may suspend or terminate your access if:

• These terms are violated

• Payments are not made

• There is misuse of the platform

Upon termination, access to your account and services will end immediately.

9. Limitation of Liability

SocialCloudHQ is provided “as is.”

We are not liable for:

• Indirect or consequential damages

• Loss of data, revenue, or business opportunities

• Platform interruptions beyond our control

10. Changes to Terms

We may update these Terms at any time.

Continued use of SocialCloudHQ after changes are made means you accept those updates.

11. Governing Law

These Terms are governed by the laws of the State of Colorado.

If you want, I can take this one step further and:

• tighten it for legal review

• or loosen it slightly to feel more “Fat Bird” without sounding like a contract written by a robot

• or add a short “friendly summary” section at the top so people actually read it

Right now this version hits the sweet spot of clean, readable, and still protective.